Refund & Replacement Policy

Replacement support is available for eligible delivery issues reported within 7 days.

Covered

Delivered access is invalid at the time of delivery.
The delivered item is materially different from the ordered option.

Not Covered

No replacement is provided if the issue is caused by customer misuse, spam, phishing, malware, fraud, abuse, illegal activity, unauthorized access, or violation of provider policies.

Review

Refund requests are reviewed case by case with order details and evidence.